How does the Internet benefit your business?
There is more to using the internet than simply having a well designed website. Today businesses can use the internet to serve almost every business function. At Ecom we use the internet as a practical means for companies and organizations to reach their goals.
Our tactics ensure that taking a business process and applying it online is not an arduous task. Proper use of web-based business applications can substantially cut costs, whilst expanding the scope, integration and efficiency of many business processes.
Some examples of recent business application developed for our customers are:
1) Web-based CRM - developed for over 6 years, webCRM is an advanced call centre solution. The system is fast and easy to install, customise and rollout. Modules include, voice recording, dialler integration (with AVAYA, Meridian, TATA, Wicom and Nortel), performance reporting, data management and performance reporting (per campaign, team, location or agent). With full CTI capabilities, a low TCO and a proven track record, webCRM will be the right choice for your outbound or inbound call centre.
2) Web-based Patient Registry - MerrionEHR is a comprehensive medical databases and Patient registry application. Built under the guidelines of OpenEHR and Health Level 7 (HL7), the registry is highly flexible and adaptable across the entire health sector. The registry is fully web-based. The database maintains a 5-tier security system ensuring data integrity.
