Ecom Ireland launch a bespoke CRM solution for the National Assessment Agency's helpdesk operations in UK. The project was successfully launched in partnership with Interaction (an award winning global contact center) and Accenture (leaders in business consultaion)
The National Assessment Agency (NAA) is a subsidiary unit of the Qualifications and Curriculum Authority (QCA), an Executive Non-Departmental Public Body (NDPB) of the Department for Education and Skills in the United Kingdom.
