Ecom Ireland

Ecom Ireland has evolved considerably since the company’s foundation in 2001. Our experiences have taught us that success and productivity come as a result of an organisation’s capacity to absorb change as its own. As a result, our innovation and an ability to combine speed, flexibility, and strategic thinking, have set us apart from our competitors.

Ecom recognises that the only way for a company to stand out from the crowd is through excellence of delivery. In a market-place where the consumer is empowered by information and compelled by choice, the web has become a vital tool for delivering customer service and responding to consumer’s fast changing demands. Ecom’s strategic approach offers a full spectrum of web services and combines expertise from a number of different fields-

• Web Design
• Online Business Applications
• Accessibility Compliance
• Internet Marketing
• Hosting
• Website Maintenance

We put our customers back into the driving seat, empowering the web to work and perform for their needs, rather than struggle to combat the rapidly changing structures of the technology industry.

"Innovation is more than just a buzz word in Ecom Ireland. It’s always been part of how we approach client projects. We’ve set the bar high in other ways too. Our goal is simple- we want to deliver the best customer service possible".

(Rahul Rana, founder and managing director, Ecom Ireland)

At Ecom, progress means a dedicated approach to developing new and improved products to assist us giving the best possible service to our customers. We are continually expanding our product portfolio, and more recent products include a web-based call centre application (EcomCRM); an online patient registry (Ecom Med Base), a medical research grants management application system (Ecom MedGrants), and an inventory management system (EcomIMS).

Our technique is firstly, to focus on specific customer needs. By understanding their requirements, objectives and what they want to achieve, we conceive the best solutions. Ecom’s broad portfolio gives us a competitive edge to serve our broad customer base, and the diversity amongst our clients reflects Ecom’s ability to perform to the highest of international standards across industrial sectors. Such as:

• Online Travel
• Medical
• Government
• Publications
• Finance
• Hotel

The methods and approach used at Ecom have proven to be hugely successful amongst our satisfied customers, boosting sales, increasing accessibility, and in some cases even winning coveted awards.